1.How does the Pookami™ Neck Massager work?
The Pookami™ Neck Massager uses advanced EMS pulse technology and gentle heat therapy (on compatible models) to deliver a relaxing massage experience. Simply place it around your neck, choose your preferred massage mode and intensity, and enjoy a comfortable session.
2.How long does the battery last?
A full charge typically takes around 3–4 hours. Depending on the model and usage, the battery can last up to 7 days before needing to be recharged.
3.What is your return policy?
We offer a 30-Day Money-Back Guarantee. If you're not satisfied with your purchase, you can contact our support team within 30 days of receiving your order to request a return, subject to our return policy.
4.Who is the Pookami™ Neck Massager suitable for?
It's ideal for people who spend long hours at a desk, travel frequently, study for extended periods, or simply want a relaxing neck massage as part of their daily wellness routine.
5.How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery times vary depending on your location and shipping method. You'll receive a tracking number as soon as your order ships.